At Keerthi Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit, interact with, or make a purchase from www.keerthishop.in.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you use the Keerthi Shop website, we may collect information necessary to provide our products and services, including:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Order and purchase information

• Account information, where applicable

• Payment-related transaction information required to process your order

• Information you voluntarily provide when contacting customer support

We may also automatically collect certain technical and usage information, including your IP address, browser type, device information, operating system, referring pages, pages visited, and website interaction data through cookies, analytics tools, and similar technologies.

Payment card, UPI, banking, or other payment credentials may be processed directly by authorized payment gateways or payment service providers. Keerthi Shop may not directly store complete sensitive payment credentials where payments are handled by such third-party providers.

How We Use Your Information

We may use the information collected to:

• Process and manage customer orders

• Facilitate payments and transaction verification

• Arrange shipping and delivery

• Provide order confirmations and delivery updates

• Manage returns, refunds, replacements, and cancellations

• Respond to customer enquiries and support requests

• Maintain and improve our website and services

• Detect or prevent fraudulent or unauthorized transactions

• Improve customer experience

• Send service-related communications

• Send promotional communications where permitted

• Maintain appropriate business and transaction records

• Comply with applicable legal, tax, accounting, and regulatory requirements

We use personal information only for legitimate business, operational, contractual, and legal purposes.

Data Protection & Security

Keerthi Shop takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

Access to customer information is restricted to authorized persons and service providers who require such information for legitimate operational purposes.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Customers should also take appropriate precautions to protect their account credentials and personal information.

We do not sell or rent your personal information to third parties for their independent commercial purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember customer preferences, understand website usage, analyze performance, and improve the overall shopping experience.

Some cookies may also be placed by third-party services integrated with our website, such as analytics or payment-related services.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the website.

Information Sharing

We may share relevant personal information with trusted third-party service providers where necessary to operate our business and fulfil customer orders.

These may include:

• Payment gateways and payment processors

• Courier and logistics partners

• Hosting and website service providers

• Email, SMS, or communication service providers

• Analytics and technical service providers

• Professional advisers or regulatory authorities where legally required

Such information is shared only to the extent reasonably necessary for the applicable service or purpose.

We may also disclose information where required by applicable law, court order, government authority, regulatory requirement, fraud investigation, or other lawful process.

If Keerthi Shop undergoes a merger, acquisition, restructuring, or transfer of business assets, relevant customer information may be transferred as part of that transaction, subject to applicable law.

Data Retention

We may retain personal and transaction information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal, accounting, tax, or regulatory obligations.

Information that is no longer required may be deleted, anonymized, or securely disposed of where appropriate.

Your Rights

Subject to applicable law, you may request to:

• Access personal information associated with you

• Correct or update inaccurate information

• Withdraw applicable consent

• Opt out of promotional communications

• Request deletion of eligible personal information

• Raise concerns regarding the handling of your personal information

Certain information may need to be retained even after a deletion request where retention is required for legal, tax, accounting, fraud-prevention, transaction, or regulatory purposes.

Privacy-related requests can be submitted using the contact information provided below.

Promotional Communications

Where applicable, Keerthi Shop may send customers information regarding products, offers, promotions, or other updates.

Customers may opt out of promotional communications at any time using the unsubscribe option provided in the communication, where available, or by contacting us directly.

Opting out of promotional communications will not prevent customers from receiving essential transactional communications such as order confirmations, payment updates, shipping notifications, or customer service messages.

Third-Party Websites

Our website may contain links to third-party websites, platforms, payment services, or other external resources.

Keerthi Shop does not control and is not responsible for the privacy practices, security, availability, or content of independent third-party websites.

We recommend reviewing the respective Privacy Policies of third-party services before providing personal information to them.

Children’s Privacy

Our website and products are not specifically intended to collect personal information directly from children.

Users below the age of 18 years should use our website and make purchases only under the supervision of a parent or legal guardian.

Policy Updates

Keerthi Shop may revise or update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page and will become effective from the date of publication unless otherwise stated.

We encourage customers to review this Privacy Policy periodically.

Contact Information

For questions, concerns, corrections, or requests relating to this Privacy Policy or your personal information, please contact:

Keerthi Shop
Near Perumal Kovil,
Kovilpatti – 628502,
Thoothukudi District, Tamil Nadu, India

Phone: +91 80563 51923
Email: support@keerthishop.in
Website: www.keerthishop.in